UA-113309367-1 Operations Administrator Needed in Equifax North Sydney NSW Australia – Job Location
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Operations Administrator Needed in Equifax North Sydney NSW Australia

The Operations Administrator’s responsibility is to deliver excellent customer service through flawless execution of data and file exchange between DCA’s (debt collection agencies) and Equifax clients. You will be responsible for resolving file incidents/exceptions, whilst liaising internally and externally with operational/workflow requests.

Working within the Recoveries Management team you will endeavour to ensure operational processes are maintained and continually improved upon (in line with strict SLA’s and best practice).

A typical day will consist of uploading and archiving client files, data entry, responding to clients and DCA enquiries via written correspondence or telephone calls. Equifax will also provide you with multiple opportunities to cross-skill with several other areas of Equifax’s business units by assisting other teams with further operational responsibilities.

So, what will impress us?
Minimum of 1-2 years experience within a large corporate administrative role
Background within financial services highly desirable
Problem solving skills – patience, determination and persistence to troubleshoot issues
Attention to detail
Excellent written and verbal communication skills
Enjoy working as a team member as well as the ability to work independently
Completed HSC or equivalent

So, what will impress us?
Minimum of 1-2 years experience within a large corporate administrative role
Background within financial services highly desirable
Problem solving skills – patience, determination and persistence to troubleshoot issues
Attention to detail
Excellent written and verbal communication skills
Enjoy working as a team member as well as the ability to work independently
Have completed HSC or equivalent

What’s in it for you?

Other than a very competitive salary here are just a few of the other benefits we offer:
Work/life balance, employees when surveyed consistently rate this is as ‘five stars’
Curated learning opportunities available through Equifax’s online training portal. We will also fully support further educational opportunities on a case by case basis
Income Protection Insurance, benefit payment for up to 75% of salary up to two years
Employee Assistance Program – Free counselling services
You are eligible for a day off for your birthday as well as a floating day
Corporate Healthcare Plans & Gym memberships
Discounted purchase plans on Dell products
Secure Sentinel Free membership – If you get your financial cards, passport or mobile phone lost or stolen
Multiple local and international career opportunities given our 10,000+ employees in 24 countries
Several recognition programs
Referral reward – successfully refer a new employee and receive between $1,500-$6,000
Novated lease options available

Finally, a little bit about us:
Founded over 100 years ago, Equifax employs 10,000+ employees across 24 countries and is regarded as a global leader within information solutions. Equifax uses data, analytics and technology to provide first-class products for its customers. One billion consumers and over ninety million business customers worldwide rely on Equifax to organise, assimilate and analyse data.

Equifax is also recognised as one of the three largest credit agencies in the world. Equifax has grown from a consumer credit company into a leading provider of insights that helps its customers make more informed decisions.

Put simply, Equifax helps to power the financial future of individuals and organisations around the world.

Why our people love working at Equifax – https://www.youtube.com/watch?v=ocWQW3eJrHI
Equifax in the community – www.youtube.com/watch?v=vb1JXImv-8M

Primary Location: AUS-Sydney-100-Arthur

Function: Function – Fulfillment / Operations

Schedule: Full time

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